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Crew Resource Management

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This interactive lecture provides an overview of crew resource management (CRM) principles in emergency medical services. It details the five guiding principles of CRM and discusses how CRM minimises errors in the field, thus improving the care and safety of patients.

After completing this course, the practitioner will be able to:

  • Define crew resource management (CRM) and identify the goals.
  • List the advantages of CRM in emergency medical services (EMS).
  • Outline the five guiding principles of CRM.
  • Explain the roles of advocacy and appreciative inquiry in team communication
  • Identify the characteristics of effective team leaders and team members.
  • Detail strategies to prevent and reduce human errors through the application of CRM.

Practitioners who successfully complete the Crew Resource Management (BLS/ALS Edition) course are eligible for 1.0 hours of continuing education

Crew Resource Management
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